QuizVibe

A mobile app for social music and film quizzes. Operated by LoMaCo AB, Sweden.

View the Project on GitHub peterlomaco/quizvibe-app

QuizVibe Support

Need help with QuizVibe? You’ve come to the right place.

QuizVibe is operated by LoMaCo AB (org. no. 559388-9511), a limited company registered in Sweden. For all support questions, email info@quizvibe.se.


Contact us

Email: info@quizvibe.se

We aim to respond within 2 business days.

When you email us, please include:


Frequently asked questions

Most questions are answered directly inside the app.

Open QuizVibe → Profile → Legal → FAQ.

The in-app FAQ covers getting started, game modes, generations, content sources, host game credits, premium subscriptions, account & privacy, and region settings.


Account management

How to delete your account

You can delete your QuizVibe account directly in the app:

  1. Open QuizVibe
  2. Tap your name in the top-right corner
  3. Tap Profile settings
  4. Scroll to the bottom of the profile sheet
  5. Tap Delete Account
  6. Confirm

This permanently removes your account, profile, game history, and friends list from our servers. The action cannot be undone.

How to change your profile

Open the app → Profile → tap any editable field (year of birth, assistance level, region, etc.) → tap Save Profile.

Player Name is set at registration and cannot be changed — if you need a different name, delete your account and re-register.


Purchases and subscriptions

Refund requests

All in-app purchases (Host Game Credits, themed packages, subscriptions) are processed by Apple. To request a refund:

  1. Visit reportaproblem.apple.com
  2. Sign in with your Apple ID
  3. Find the QuizVibe purchase
  4. Tap Report a Problem and follow the instructions

Apple — not QuizVibe — makes refund decisions.

How to cancel a subscription

QuizVibe subscriptions are managed through your Apple account, not inside the app:

  1. Open Settings on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Select QuizVibe
  5. Tap Cancel Subscription

The subscription stays active until the end of the current billing period — you keep your benefits until then.

Restoring previous purchases

If you reinstall QuizVibe or switch to a new device:

  1. Open the app → tap Store
  2. Scroll to the bottom
  3. Tap Restore Purchases

This restores any active subscription and credit packs previously bought with the same Apple ID.


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